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After a while, the player confirmed that he had received the funds. Magnus won SEK31,000, completed the wagering requirements, got his account verified and requested a withdrawal. On the following day, he was denied of his winning due to broken bonus terms and conditions. Magnus knew he didn’t make a mistake and requested to communicate with someone else then his ex-partner, Sandra, who happened to work for the casino. Johanna took over the case, but that didn’t change the casino’s mind and they started their investigation.
Ultimately, the player received the refund after more than ten days. The complaint was considered resolved following the player’s confirmation of the refund. The player from Japan deposited 300 euros and claimed a welcome bonus, following all terms and conditions. Despite completing the required bets, his winnings were confiscated without a clear explanation. Browse all bonuses offered by Joy Casino, including their no deposit bonus offers and first deposit welcome bonuses. The minimum withdrawal amount is usually $20, while the maximum limit varies depending on the player’s VIP status and the payment method used.
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The support agents demonstrate a high level of expertise and are committed to providing accurate and helpful information. If you have any questions or difficulties while playing, you can contact the support service operators. When the promo code is entered, access to the special offer opens. Once you complete your Joycasino registration, it’s essential to verify and secure your profile.
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If the issue persists, contact Joycasino online support for assistance. Promotions come and go at Joy Casino so you need to check back regularly to see what’s available. However, on a regular basis you are likely to find cashback bonuses. At the start of each month, the online casino provides a cashback bonus of 10% of your losses. Joy Casino also offers weekly contests and tournaments that can put you one step closer to winning a major jackpot. Joycasino regularly updates mirror links to ensure uninterrupted access to casino games, slots, and live dealer games.
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